High Energy High Integrity
"Kym and her team are fantastic. Even when it's tough they persevere through it and keep their clients informed all the way. Kym strives for excellence in herself and her team."
— Peter and Marie Welc
Testimonials
Real stories from real clients and partners.
At The Mason Group Loans, we're dedicated to helping families turn their homeownership dreams into reality. Our clients' success stories speak volumes about our commitment to exceptional service and tailored loan solutions.
1st Class Service
"I have nothing but good things to say about Kym and her team. I probably had a more complex transaction than most will need to experience, and they handled it quickly without much drama. Their anticipation of requirements allowed me to do my share of the work and the loan was completed as expected."
— Mark Eggen
Great Experience
"Working with Kym and Cornerstone was great. Painless experience end to end. All questions were answered promptly, and they were always available. I will definitely work with them again!"
— Joshua White
Kym Mason
"Kym Mason and her team were amazing to work with! They were friendly and helpful during the home buying process. I had lots of questions being a first time home buyer and they were always there to help and answer all the questions I had! Highly recommend Kym Mason and her team!"
— Krista Stewart
#1 Choice for Quality and Attention to Detail
"Kym and her team were outstanding in walking my wife and I through the home loan process. I would recommend them to anyone; family, friend, neighbor, or stranger. From start to finish they were available day and night to answer questions or concerns. Very military friendly and knowledgeable."
— Donald Kleim
Outstanding Lender
"This is our second experience with the Mason Group. Kym and her crew are incredibly professional, friendly and possess outstanding communication skills. They truly keep you informed and are on top of your situation every step of the way. Sounds silly but they make financing a home fun!!"
— From Port Ludlow, WA
Great Experience!
"I had a unique situation with a short deadline. This whole group had great communication, flexibility, and knowledge of the industry to make my sale happen, my needs were met, and make sure everything went as seamlessly as possible!"
— From Bremerton, WA
The Best in the Business
"Let's just start by saying our home buying experience started out on a rocky foot. With a lazy realtor and a lender that wanted a minimum of 90 day close... we switched to Kym. When they got us a higher approval amount with a lower interest rate it was a hard offer to turn down. Kym is amazing. The entire process was a breeze. Toward the end there was a small hiccup in the process. There is not a single other person that I know whom would have done what she did to make sure her clients were taken care of. If Zillow would let me give her more than 5 stars I would."
— Ryan Graham
Life Saver!
"We were referred to Kym after a loan denial through Veterans United. Kym and her team recovered the loan and even got us a lower APR and did literally all the leg work. Thank you thank you!"
— John C. Jordan
Most Amazing Team & Service
"Kym and her team were absolutely phenomenal. They moved so quickly we ended up closing earlier than expected — less than one month! Their portal was very easy to use and their communication was impeccable. They were so fast to hop on the phone to explain my options and make it so easy to understand. They were by far the easiest, friendliest, and best lending team I've ever worked with."
— Joanna
Absolutely Wonderful Experience
"Kym and the team were all great to work with and they were all there every step of the way. The majority of items were easily taken care of online, which made everything all the more convenient. I am a real estate broker and refer many clients to Kym and The Mason Group and thought it would be great to have the experience first hand. Now I can brag even more to my clients about the services that the Mason Group offers."
— Lee Ann Rhoden
Great Experience
"We had an amazing experience with Kym and her team. Kym's pre-approval specialist Haylee caught a mistake on our credit report that she corrected which improved our credit rating and resulted in a better interest rate. Kym's team also worked so fast that our loan closed almost two weeks ahead of the original schedule which helped us out immensely."
— Dallas & Gina
Outstanding Service and Commitment
"Kym and her team went above and beyond to make sure our loan process went as smooth as possible. Being first time home buyers we weren't sure what to expect. The whole team was very patient and understanding with us. We couldn't ask for a better loan team. Thank you so much Mason Group!"
— Steve and Janice
Excellent Experience
"My husband and I had the most amazing, easy and low stress experience with Kym and her team. Everyone was flexible, responsive, professional, friendly and positive. The fact that we were from out of state didn't create any problem they couldn't solve with a smile. This was absolutely the best home loan experience we have ever had."
— Maureen M.
Outstanding
"Kym and her team were awesome. They were professional, responsive, efficient, and friendly! Communication was excellent. Everything went very smoothly. We have been buying or refinancing homes for 40 years and we can easily say that this was the best experience in doing so."
— JJ Wells
Outstanding Professional & Personal Service
"Kym has created a great team! I appreciated that everyone I interacted with was not just professional but genuine and personable. They worked quickly with great attention to detail and kept me up-to-date along the way. I recommend them without reservation!"
— Sue F.
Cadillac Service
"Absolutely top notch service throughout the loan process. Very helpful anytime we had questions and kept us informed even though we were 2000 miles away."
— Therese Deal
Absolutely Fantastic Experience
"We truly enjoyed working with Kym and her staff. From the first day we felt very well looked after and cared for. We needed to close as early as possible and she and her staff worked tirelessly with all parties involved in making it happen. Highly recommend her if you are looking to buy anywhere in the Poulsbo, Kingston, Silverdale area!"
— Fabian Wiechert
Customer Service and Detail Orientated
"As a first time home buyer, they took care of everything. The house I was interested in came on the market on Friday afternoon. By Sunday afternoon I had a pre-approval letter in hand. The entire team was in constant communication about the process and requests for additional information. They explained the cost and process to me, line by line. That level of attention to detail is what made this easy!"
— From Poulsbo, WA
Top Notch
"Kym and the team at the Mason Group made the mortgage process easy. They guided us throughout the process and were extremely helpful in getting all the required paperwork and closing on time. No task is too big for them as they made this happen in 30 days."
— From Silverdale, WA
Great Experience. Amazing Team
"Thank you so much Kym for all your hard work and going the extra mile! Best experience I could have asked for in closing on my home. Glad we were able to close early. Communication was great and everyone was so friendly and helpful. Highly recommend!"
— Spencer
Best Experience!
"My husband and I have owned two houses and have refinanced 3 times over the course of our marriage. This was, hands down, the best experience I could have ever asked for. From the time we started the process to close was less than 30 days. I have never met a team so professional and on top of their game. To say a home loan/refinance process was effortless sounds like an unheard of experience, but I can tell you it truly was."
— Rob and Kiki
The Best Team Around!
"When we started thinking about buying our first home, all our friends raved about how amazing the Kym Mason team is. They weren't kidding! They made our first home buying process easy, enjoyable, and uncomplicated. They answered all our questions and worked hard to make sure our process was seamless and on time. They treat you like family and truly care about you. I cannot recommend this team enough!"
— Danielle B.
Best Team Ever!!
"Organized, responsive, enthusiastic and professional, they made the home buying experience a pleasurable experience. We have purchased several homes over the years and Kym's team was 'hands down' the best we have experienced. From start to closing which was efficient and on-time!"
— Kevin and Gail Bedell
Incredible Experience
"Kym and her team were amazing to work with and they were there every step of the way. You are able to do the vast majority of it online, which made everything all the more convenient."
— Jonathan
Absolutely Perfect
"From start to finish, Kym and her team have been amazing. Each person we talked to was thorough, prompt, attentive and considerate, so much so that we were able to close almost 2 weeks early! They took the time to explore options, explain results and as a first-time home buyer, that was a big deal for us. We were referred to her by one of her previous clients and I'm happy to keep that referral going!"
— From Bremerton, WA
Professional and Easy to Work With
"Had a great experience with The Mason Group. They were professional, easy to work with, and kept things moving quickly. Clear communication throughout and no surprises. Would definitely recommend."
— Rachel Fair
Focused on Details and Communication
"Kym is so focused on the details and communication! She is a delight to work with, and can always be trusted with our clients to get buyers to closing without hassles or headaches. She offers many options and great insights and experience for our clients. She's fantastic!"
— Jamie Jensen - Realtor
Knowledgeable, Hardworking, Ready to Help
"Knowledgeable, hardworking, and ready to make your dreams come true. The Mason Group is a team and they fight for you. Experience, kindness, and creative financing all in one place. You can't go wrong with The Mason Group."
— JC Bartone
Amazing Professionals
"Kym Mason and her team are amazing professionals who communicate regularly and clearly, problem-solve diligently, and do so at the best rate available. They do everything in their power to make the transaction smooth for clients and real estate agents! 10 out of 10 recommend!"
— Beth Allen
So Knowledgeable
"So knowledgeable and willing to go the extra mile to find what best suits your loan."
— Kim Wilson
A Standout in the Lending Industry
"Kym Mason is hands down one of the best mortgage professionals I've ever worked with. Her knowledge, responsiveness, and heart-centered approach make her a true standout in the lending industry. Kym goes above and beyond to make the loan process smooth and stress-free for everyone involved. I confidently refer my clients to her knowing they're in expert hands."
— James Bergstrom
Absolute Pleasure
"Working with Kym was an absolute pleasure from start to finish. As a lender, she brought not only deep knowledge and professionalism but also warmth and patience throughout the entire process. She took the time to explain everything clearly, was always available to answer my questions, and made what could have been a stressful experience feel smooth and manageable. I genuinely felt like she had my best interest at heart."
— Jessica Lopez
Go-To Lender for Years
"Kym and her team have been one of my go-to lenders for our mutual clients purchasing a home for years! AND she's been my lender for my own personal home purchases! She consistently provides no less than 5-Star service, and really values her clients and referral partners. Highly recommend."
— Cassandra Lopez
Consistently Outstanding
"I absolutely love working with Kym & her team! As a Real Estate agent, having a lender I can trust makes all the difference and she's consistently outstanding. She communicates clearly and quickly, keeps things on track, and genuinely cares about the clients we serve. Every transaction we've worked on together has been smooth and professional. She's truly one of my go-to lenders and an incredible asset to any homebuyer!"
— Dezirae McCann
Knowledgeable and Helpful
"The Mason Group was very knowledgeable and helpful through every step."
— Carrie Davis
Attentive, Smart, Solution-Oriented
"As a real estate agent, I can't say enough good things about Kym Mason and the entire Mason Group. From start to finish, they are attentive, smart, and incredibly solution-oriented. Every time a challenge pops up, they are already one step ahead with a plan in place. Beyond their professionalism, they're also just genuinely friendly, good people and easy to work with!! Truly some of the best in the business!"
— Chelsea Jess
Professional, Kind and Prompt
"It was such a joy to work with Kym. She is professional, kind and a prompt communicator. Her video messages are not only informative but personable."
— Kristin Rubatino
Thorough and Detailed
"Kym is so thorough and detailed in helping my clients purchase a home. She really knows her stuff and loves to share and support from beginning to end! Her and her team are top notch!"
— Elaine Hunt
Highly Recommended
"Kym Mason came highly recommended as one of the best loan officers. She's professional, transparent, and incredible to work with. From start to finish, she keeps the process easy and stress-free. Highly recommend Kym for anyone looking for a reliable and knowledgeable lender!"
— Jacob Able
Absolute Pleasure
"Working with Kym and her team was an absolute pleasure! Kym's responsiveness was outstanding — we were kept informed at every step, making the entire process seamless and stress-free. Their commitment to clear communication truly made a difference in ensuring a smooth transaction. Highly recommend!"
— Jamie G.
100 Percent Recommend
"100 percent recommend! The team was always working together to make the process of getting a home loan completely seamless. They are knowledgeable, credible, and passionate about their work. I've worked with them before to refinance and knew they were the ones to call when I wanted to buy a new home."
— Camille Bauman
Made Things Happen Quickly
"The Mason Group was a great resource, Kym and her team made things happen so quickly and smoothly. They were there when I needed them and helped me through every step. Can't recommend them enough!"
— Aaron Donaldson
Always a Pleasure
"Working with Summit Home Lending is always a pleasure. They provide excellent customer service each time by communicating continuously throughout the transaction and answering questions for my buyers. When my buyers choose to work with Summit, it brings us all a great peace of mind!"
— From Poulsbo, WA